Privacy policy
Privacy Policy for Venus Health and Fertility App
Effective Date: [14/05/2025]
Venus Health Co. ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal and health-related data when you use the Venus Health and Fertility App ("App"), which helps users track menstrual cycles, ovulation, fertility windows, body metrics, and wellness goals.
By using the App, you agree to the terms outlined below. If you do not agree, please do not use the App.
1. Information We Collect
A. Personal and Demographic Information
Name or nickname (if entered)
Email address (for account setup and support)
Age, date of birth, gender, height, weight
B. Health and Fertility Data
Menstrual cycle logs, including period dates, flow, pain, mood
Ovulation predictions and fertility windows
Sexual activity (if logged), cervical mucus, basal body temperature
Weight, BMI, body composition (manually or via Venus AI Smart Scale)
C. Device and App Usage Data
Device type, OS version, and app version
Screen views, usage time, crash logs
D. Third-Party Health Data
We use Spike API to sync health data (with your consent) from:
Apple Health
Fitbit
Other connected devices or apps
Only activated with your permission
E. Location Data
Collected only if you enable it
Used to personalize cycle predictions (e.g., time zone, climate insights)
F. Purchase and Billing Information
In-app purchase history (subscriptions, features)
No credit card information is stored by us
G. Advertising and Attribution Data
Collected via Appvestor SDK for growth and user acquisition tracking
Includes: ad engagement, device ID, IP address, install source
2. How We Use Your Data
We use your information to:
Predict your period, ovulation, and fertility windows
Personalize cycle and health insights
Send reminders and notifications
Improve app performance and experience
Analyze health trends (aggregated/anonymized)
Support marketing through third-party attribution tools (e.g., Appvestor)
3. Third-Party Services We Use
A. Spike API
Used to fetch and integrate health data from external apps and devices
Activated only with user permission
B. Appvestor SDK
Supports app growth and campaign attribution
Collects anonymous data about how users find and use the app
No fertility or health data is shared with ad networks
C. Firebase (Google)
For crash reporting, analytics, and push notifications
4. User Consent and Privacy Controls
We always ask for explicit consent before:
Collecting menstrual or reproductive data
Accessing Bluetooth or syncing devices
Using your data for personalized ads
You can control:
Permissions (location, Bluetooth, notifications)
Ad personalization (via device ad settings)
Data deletion requests (via email)
5. Data Retention
We retain your data for as long as you use the app. You may request to delete your account or data at any time by contacting us at marketing@venushealth.co.
6. Security
We protect your data with:
Encrypted connections (HTTPS)
Secure data storage
Access controls and audit logs
7. Your Rights
If you're located in the EU, UK, or California, you may:
Request access to your data
Correct or update information
Request deletion
Withdraw consent at any time
Contact us at marketing@venushealth.co to exercise your rights.
8. Children’s Privacy
This app is not designed for users under 16. We do not knowingly collect data from children. If we become aware, we will delete such data promptly.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted in-app and in the app store. Continued use implies acceptance of the updated policy.
10. Contact Us
Venus Health Co.
50 South Terrace, The Gap
Alice Springs, Northern Territory, Australia
Email: marketing@venushealth.co